Kimberly Rispus
About Kimberly Rispus
Kimberly Rispus serves as the Lead Associate Operations at Chase in New York, bringing over twelve years of experience in cash handling and customer service within the financial services industry.
Current Role at Chase
Kimberly Rispus serves as a Lead Associate Operations at Chase since 2019. In this role, she is responsible for overseeing daily operations within the branch, ensuring efficient service delivery and adherence to company policies. Her experience in branch banking operations contributes to her effectiveness in managing team performance and customer interactions.
Previous Experience in Financial Services
Prior to her current position, Kimberly Rispus held several roles in the financial services sector. She worked at Bank of America as a Teller Operations Specialist from 2007 to 2012, where she gained extensive experience in cash handling and customer service. Following that, she served as a Branch Manager at Community Loans of America from 2014 to 2015, and as a Teller Supervisor at PNC for a brief period in 2014.
Customer Service Experience
Kimberly has a strong background in customer service, having worked in various roles that required direct interaction with clients. She was a Sales and Service Associate at Hertz from 2013 to 2014 and has been employed as a Customer Service Representative for the DC Government since 2017. Her experience spans over twelve years, emphasizing her capability in managing customer relationships effectively.
Educational Background
Kimberly Rispus studied at Strayer University, where she focused on Business Administration and Management from 2008 to 2011. She later attended the University of Phoenix, achieving an Associate of Arts degree from 2019 to 2020. Her educational background supports her professional roles in operations and management within the financial services industry.