Kisha Craig
About Kisha Craig
Kisha Craig serves as the Operations Unit Manager at Chase Home Finance, where she has worked since 2009. She holds a Bachelor of Science degree in Psychology from The Ohio State University and manages the Family and Medical Leave Act (FMLA) leave process for over 200 employees in the Consumer and Community Banking sector.
Work at Chase
Kisha Craig has been employed at Chase Home Finance since 2009, serving as the Operations Unit Manager. In this role, she oversees various operational functions within the organization. Her responsibilities include managing the Family and Medical Leave Act (FMLA) leave process, which impacts over 200 employees in the Consumer and Community Banking (CCB) sector. Craig's tenure at Chase spans 15 years, during which she has contributed to the efficiency and effectiveness of the operations team.
Education and Expertise
Kisha Craig earned a Bachelor of Science degree in Psychology from The Ohio State University. Her educational background provides her with a strong foundation in understanding human behavior, which is beneficial in her role as Operations Unit Manager. This expertise supports her in managing employee-related processes, particularly in the context of FMLA and other operational functions within the banking sector.
Background
Kisha Craig has built her career in the banking industry, specifically focusing on operations management. Her experience at Chase Home Finance has allowed her to develop skills in managing complex processes and supporting a large workforce. Craig's role involves significant interaction with employees, ensuring compliance with FMLA regulations and facilitating leave processes.
Achievements
During her 15 years at Chase, Kisha Craig has successfully managed the FMLA leave process for a substantial number of employees. Her work contributes to the overall employee experience within the Consumer and Community Banking sector. Craig's management of these processes reflects her commitment to supporting employees and maintaining operational standards.