Kristen Gaugh
About Kristen Gaugh
Kristen Gaugh serves as the Lead Associate Operations at Chase, where she has worked since 2018. With over eight years of experience in operations management, she has a strong background in retail and banking, having previously managed stores for Bath & Body Works and White Barn.
Work at Chase
Kristen Gaugh has been employed at Chase since 2018, serving as a Lead Associate Operations. In this role, she focuses on optimizing operational processes to enhance customer satisfaction and drive sales performance. Her tenure at Chase spans six years, during which she has contributed to the company's operational efficiency and customer service excellence.
Background in Retail Management
Prior to her role at Chase, Kristen Gaugh worked for nine years as a Store Manager at Bath & Body Works and White Barn. Her experience in retail management involved overseeing store operations, managing staff, and ensuring a high-quality shopping experience for customers. This background has equipped her with valuable skills in team leadership and customer engagement.
Education and Expertise
Kristen Gaugh earned her Bachelor's degree in Hospitality and Business from Ohio University, where she studied from 2007 to 2009. This educational foundation has contributed to her expertise in operations management, particularly within the retail and banking sectors. Her academic background supports her ability to generate positive sales results while maintaining high standards of customer service.
Professional Experience in the Dayton Area
Throughout her professional career, Kristen Gaugh has remained in the Dayton Metropolitan Area. This local focus has allowed her to build strong relationships within the community and understand the specific needs of her customer base. Her extensive experience in the area enhances her effectiveness in her current role at Chase.
Sales and Customer Experience
With over eight years of experience, Kristen Gaugh has a proven track record of generating positive sales results while ensuring high-quality customer experiences. Her ability to balance operational efficiency with customer satisfaction has been a key aspect of her career, particularly in her roles in retail and banking.