Kristina Costello
About Kristina Costello
Kristina Costello serves as the Lead Associate of Operations and a Chase Certified Mentor at Chase in Long Beach, New York. With a career spanning over a decade in various roles at Chase and prior experience as a Teller at New York Community Bank, she has contributed to training and workshops for Lead Associates.
Current Role at Chase
Kristina Costello serves as the Lead Associate of Operations and is a Chase Certified Mentor at Chase in Long Beach, New York. She has held this position since 2015, accumulating nine years of experience in this role. In her capacity, she organizes and leads informational workshops for Lead Associates of Operations, contributing to the professional development of her colleagues. Additionally, she has trained eight incoming Lead Associates of Operations within her market.
Previous Experience at Chase
Before her current role, Kristina Costello worked at Chase in various capacities. She began her tenure as a Teller from 2008 to 2012 in Rockville Centre, New York, where she gained foundational banking experience. She then advanced to the position of Lead Teller from 2012 to 2015, also in Rockville Centre, before transitioning to her current role in operations.
Experience at New York Community Bank
Kristina Costello began her banking career at New York Community Bank (NYCB), where she worked as a Teller for one year, from 2007 to 2008. This role provided her with initial exposure to customer service and banking operations, laying the groundwork for her future positions in the industry.
Education Background
Kristina Costello attended Freeport High School from 1995 to 1999, completing her secondary education. This educational background contributed to her foundational skills and knowledge, which she later applied in her professional career in banking.
Involvement in Branch Policies and Procedures
Kristina Costello participated in a focus group dedicated to Branch Policies and Procedures, representing the South Nassau market. This involvement highlights her engagement in operational improvements and her commitment to enhancing the efficiency of branch operations.