Lauren Epely
About Lauren Epely
Lauren Epely serves as the Lead Associate Operations at Chase, where she has worked since 2020. With a background in customer service and operational efficiency, she has developed expertise in Microsoft Office tools and social media management within the financial sector.
Work at Chase
Lauren Epely has been employed at Chase since 2018, initially serving as an Associate Banker for two years before advancing to the position of Lead Associate Operations in 2020. In her current role, she focuses on operational efficiency and customer service processes within the financial industry. Her experience at Chase has allowed her to develop a strong understanding of the banking sector and improve customer interactions.
Previous Employment Experience
Before her tenure at Chase, Lauren worked at Old Navy as a Front End Lead from 2016 to 2018. In this position, she managed front-end operations and customer service. Prior to that, she was a Sales Associate at maurices from 2015 to 2016. These roles contributed to her foundational skills in customer service and operational management.
Education and Expertise
Lauren Epely studied at the University of Central Oklahoma, where she earned an Associate's degree in Strategic Communications from 2018 to 2022. Her education has equipped her with skills in communication and operational strategies. She has expertise in utilizing Microsoft Office tools to enhance operational efficiency and has a proven track record in improving customer service processes.
Skills in Social Media Management
Lauren possesses strong skills in social media management, particularly within the financial services sector. Her ability to navigate social media platforms effectively supports her role in enhancing customer engagement and communication strategies at Chase.