Laurie Winters
About Laurie Winters
Laurie Winters is a Community Manager and Vice President with over 20 years of experience in community banking leadership. She has held various managerial roles at Wells Fargo and currently works at Chase, specializing in project management, client acquisition, and enhancing customer experience.
Work at Chase
Laurie Winters has been serving as the Community Manager, VP at Chase since 2021. In this role, she focuses on enhancing customer experience through strategic planning. Her responsibilities include overseeing community engagement initiatives and fostering relationships that promote client acquisition and growth. With her extensive background in community banking leadership, she applies her knowledge to improve operational effectiveness and customer satisfaction.
Experience at Wells Fargo
Laurie Winters worked at Wells Fargo for a total of 13 years in various roles. She served as the Wells Fargo Store Manager, AVP from 2007 to 2016, where she managed retail operations in Atlanta, Georgia. Following this, she held the position of Wells Fargo At Work Program Manager from 2016 to 2020. In this capacity, she focused on program management and operational risk, contributing to the bank's community outreach and client engagement strategies.
Education and Expertise
Laurie Winters studied at Atlanta Technical College, where she earned a degree in Cosmetology from 2004 to 2006. Additionally, she attended Florida A&M University, studying Graphic Design from 1990 to 1994. With over 20 years of experience in community banking, she specializes in curriculum facilitation, team member development, project management, and operational risk.
Background in Retail Management
Before her career in banking, Laurie Winters worked at Gap Inc. as a Retail Store Manager from 1992 to 2007. During her 15 years in retail management, she developed skills in customer service, team leadership, and operational oversight. This experience laid the foundation for her later roles in community banking, where she applied her retail management skills to enhance customer experiences.