Leslie Logan
About Leslie Logan
Leslie Logan is a Business Online Tech Support professional at Chase, with over 10 years of experience in the role and a total of 18 years in online branch support. Logan excels in communication and problem-solving, specializing in processing maintenance requests and fostering customer loyalty.
Work at Chase
Leslie Logan has been employed at Chase since 2006, accumulating 18 years of experience in various roles. Currently, she serves as a Business Online Tech Support representative, a position she has held since 2014. In this role, she specializes in processing maintenance requests for both business and consumer accounts on Chase.com. Her extensive tenure at Chase demonstrates her commitment to the organization and her expertise in online branch support.
Education and Expertise
Leslie Logan studied at McNeese State University, where she developed foundational skills that contribute to her current professional capabilities. She demonstrates strong proficiency in using various technical tools, including Customer Assist, Administration Tool, and Pacman Tool. Her educational background, combined with her hands-on experience, equips her with the knowledge necessary to excel in her role at Chase.
Customer Support Skills
Leslie Logan possesses excellent communication and problem-solving skills, which are essential in her role as a Business Online Tech Support representative. She has a proven track record of building customer loyalty through effective follow-up calls for product issues. Her focus on customer satisfaction contributes to high levels of service quality within her team.
Professional Experience
With over a decade of experience in Business Online Tech Support at Chase, Leslie Logan has developed a comprehensive understanding of online banking services. Her role involves addressing customer inquiries and resolving technical issues, ensuring a seamless experience for users. Her long-standing position in the company highlights her reliability and expertise in the field.