Lillian Gutierrez
About Lillian Gutierrez
Lillian Gutierrez is a bank teller at Chase in Brooklyn, NY, where she has worked since 2016. She holds a Bachelor of Business Administration from City University of New York-Brooklyn College and has prior experience in retail and customer service roles.
Work at Chase
Lillian Gutierrez has been employed at Chase since 2016, serving as a Bank Teller for eight years in Brooklyn, NY. In her role, she assists customers with E-ATM services and manages customer flow as a Floor Adapter, ensuring service efficiency. Her responsibilities also include handling ATM processing and replenishment, contributing to the overall operational effectiveness of the branch.
Education and Expertise
Lillian Gutierrez completed her high school education at Fort Hamilton High School, earning her diploma from 2006 to 2010. She pursued higher education at LaGuardia Community College, where she studied Business Administration and Management, earning an Associate's degree from 2013 to 2015. She furthered her studies at the City University of New York-Brooklyn College, obtaining a Bachelor of Business Administration (B.B.A.) in International Business in 2017.
Background
Before joining Chase, Lillian Gutierrez gained experience in retail and merchandising. She worked at Joe Fresh as a Visual Merchandiser Lead from 2013 to 2015 and as a Cash Specialist from 2011 to 2013. Additionally, she held a position as a Cashier/Sales Associate at American Eagle Outfitters from 2009 to 2011. Lillian also completed a three-month internship at Allstate in 2015, which provided her with further exposure to the business environment.
Professional Experience
Throughout her career, Lillian Gutierrez has developed a diverse skill set in customer service and retail management. Her roles at Joe Fresh and American Eagle Outfitters involved direct customer interaction and sales, while her position at Chase has focused on banking services and operational support. This combination of experiences has equipped her with valuable insights into both the retail and banking sectors.