Lily C.
About Lily C.
Lily C. is an Associate Banker at Chase in Golden, Colorado, where she has worked since 2021. She has a diverse background in the hospitality industry, having held various managerial and supervisory roles before transitioning to banking.
Work at Chase
Lily C. has been employed at Chase as an Associate Banker since 2021. In this role, she focuses on educating clients about technology self-service options, including the Chase Mobile App, Chase.com, and ATMs. Her work aims to enhance customer banking experiences by promoting the use of digital tools.
Background in Hospitality
Before transitioning to the banking industry, Lily C. spent over a decade in various roles within the hospitality sector. She worked as a Front Office Manager and Assistant Front Office Manager at Table Mountain Inn, and held positions such as Front Desk Supervisor at Hampton and Guest Service Agent at Home2 Suites by Hilton. Her experience in hospitality has equipped her with strong customer service skills.
Education and Expertise
Lily C. studied at Lutheran Medical Center, where she completed a Certificate of Completion in Pharmacy Technician/Assistant in 2014. She also attended Red Rocks Community College, earning an Associate of Arts (A.A.) degree in General Studies. This educational background supports her adaptability in transitioning from hospitality to banking.
Career Transition
Lily C. successfully transitioned from a 12-year career in the hospitality industry to the banking sector. This shift demonstrates her adaptability and willingness to embrace new challenges, allowing her to apply her customer service experience in a different context.
Previous Roles in Hospitality
Throughout her career in hospitality, Lily C. held several significant positions. She served as General Manager at Quality Inn Louisville - Boulder for four years and worked at Hotel Boulderado as Front Office Manager. These roles contributed to her extensive knowledge of customer service and operational management.