Linda Martinez
About Linda Martinez
Linda Martinez serves as the Executive Director at Chase, where she has held various roles since 2007, including Vice President and Operations Unit Manager. She oversees governance for Consumer and Community Banking Operations and holds degrees from Franklin University and The Ohio State University.
Work at Chase
Linda Martinez has held multiple positions at Chase, demonstrating a progressive career trajectory within the organization. She currently serves as Executive Director, a role she has occupied since 2020 in Columbus, Ohio. Prior to this, she was Executive Director from 2016 to 2019, and Vice President from 2013 to 2016. Her earlier roles include Operations Unit Manager in 2011, Senior Operations Analyst from 2010 to 2011, and Account Supervisor from 2008 to 2010. She began her career at Chase as a Customer Care Professional from 2007 to 2008.
Education and Expertise
Linda Martinez holds a Bachelor of Science degree in Business Forensics from Franklin University, which she completed from 2010 to 2012. She furthered her education at The Ohio State University Fisher College of Business, earning a Master of Business Operational Excellence from 2017 to 2018. Her academic background supports her expertise in operational management and governance.
Background
Linda Martinez has extensive experience in the banking sector, particularly with Chase in Columbus, Ohio. Her career spans over a decade, during which she has taken on various roles that have contributed to her knowledge in operations and management. Her responsibilities have included overseeing controls governance for Consumer and Community Banking Collections, Recovery, and Auto Operations.
Achievements
In her current role as Executive Director, Linda Martinez oversees structured end-to-end Controls governance and serves as a critical decision maker for operational support functions. Her responsibilities include Change Management, Controls Uplift, Testing, Audit/Compliance coordination, exam readiness, and Regulatory exam execution. These roles highlight her leadership capabilities and her commitment to operational excellence.