Lisa Wooton
About Lisa Wooton
Lisa Wooton is an HR Workforce Management Analyst with extensive experience in workforce management and analysis. She has held various positions in notable companies, including Coca-Cola Enterprises, Chase, and Citi, and possesses strong skills in forecasting and capacity planning.
Current Role at Chase
Lisa Wooton serves as an HR Workforce Management Analyst at Chase, a position she has held since 2020. In this role, she focuses on optimizing workforce management strategies, utilizing her skills in forecasting and capacity planning. Her responsibilities include analyzing workforce data to improve operational efficiency and ensure that staffing levels align with business needs.
Previous Experience at Coca-Cola Enterprises
Before joining Chase, Lisa Wooton worked at Coca-Cola Enterprises as a Workforce Management Analyst from 2006 to 2013. During her seven years in this role, she was based in the Tampa/St. Petersburg, Florida area. She also held a position as a Credit Analyst at the same company for one year, from 2005 to 2006, where she developed foundational skills in financial analysis and workforce management.
Career at Citi
Since 2022, Lisa Wooton has been employed at Citi as the VP Transformation Program Staffing Lead. In this role, she is responsible for overseeing staffing initiatives related to transformation programs, contributing to the strategic planning and execution of workforce management within the organization. She operates from Tampa, Florida, and has been in this position for two years.
Work History at Chase
Lisa Wooton has held multiple positions at Chase throughout her career. She worked as a Help Desk Manager from 2013 to 2015, where she managed support operations. Following this, she served as a Workforce Management Analyst from 2015 to 2020, focusing on forecasting and real-time management. Her extensive experience at Chase spans a total of seven years.
Education and Expertise
Lisa Wooton studied at Capella University, which provided her with a strong educational foundation. She possesses expertise in workforce management tools such as Aspect, E-WFM, Praesto, and Webstats. Her skills include forecasting at various intervals and capacity planning on a monthly, 90-day, and yearly basis. Additionally, she has strong supervisory and leadership skills, particularly in utilizing performance metrics for reporting and analysis.