Lourdes Millan

Lourdes Millan

Product Owner @ Chase

About Lourdes Millan

Lourdes Millan is a Product Owner at Chase, where she has worked since 2021. With over two decades of experience in financial and accounting reporting, she has held various roles at Chase and other organizations, and she is fluent in Spanish.

Work at Chase

Lourdes Millan has held multiple roles at Chase, demonstrating a progressive career path within the organization. She currently serves as a Product Owner since 2021, contributing to projects in Newark, Delaware. Prior to this role, she worked as a Change Management Manager from 2017 to 2021 in Wilmington, Delaware, where she focused on implementing change initiatives. Her earlier positions at Chase include Business Analyst from 2013 to 2015, Assoc. Campaign Manager from 2015 to 2016, and Marketing Specialist from 2016 to 2017. This extensive experience at Chase highlights her deep understanding of the financial services industry.

Education and Expertise

Lourdes Millan holds a Bachelor of Business Administration (BBA) from American Metropolitan Jobs, where she studied from 1990 to 1995. She furthered her education by obtaining a Master's degree in Business Administration with a focus on Finance from Universidad Interamericana de Puerto Rico, completing her studies from 1995 to 1997. Millan possesses expertise in Agile workflow management and training, which supports her roles in product development and change management. Additionally, she is certified in the PROSCI/ADKAR change management methodology, enhancing her capabilities in managing organizational change.

Background

Before her tenure at Chase, Lourdes Millan gained experience in finance while working at Relevante from 2005 to 2007. She also worked at Abbott Laboratories as an Administrative Assistant from 1992 to 1994. Millan's career spans over two decades, primarily focused on financial and accounting reporting. Her diverse background in various roles has equipped her with a comprehensive skill set applicable to her current position.

Language Proficiency

Lourdes Millan is fluent in Spanish, which enhances her ability to communicate effectively in bilingual environments. This language proficiency allows her to engage with a broader range of clients and colleagues, facilitating better collaboration and understanding in diverse settings.

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