Luis Alfaro (He/Him/His)
About Luis Alfaro (He/Him/His)
Luis Alfaro serves as the Lead Associate Operations Manager On Duty at Chase, where he has worked since 2017. He holds a Bachelor of Business Administration from the University of Arizona Global Campus and has previous experience in banking and retail.
Current Role at Chase
Luis Alfaro serves as the Lead Associate Operations Manager on Duty at Chase, a position he has held since 2017. He works in Camarillo, California, where he oversees daily operations and ensures effective management of the branch. In this role, he is responsible for leading teams, managing workflow, and maintaining high standards of customer service. Alfaro is recognized for his leadership in hosting market calls and meetings, contributing to the operational efficiency of the branch.
Previous Experience at Chase
Prior to his current role, Luis Alfaro worked as an Associate Banker at Chase from 2014 to 2016 in Oxnard, California. In this position, he gained experience in customer service, financial transactions, and account management. His tenure at Chase laid the foundation for his career in banking and operations management.
Educational Background
Luis Alfaro completed his Bachelor of Business Administration (BBA) at the University of Arizona Global Campus, studying from 2017 to 2021. He also pursued studies in Business Administration and Management at Oxnard College and Ventura College, achieving relevant qualifications between 2014 and 2016. Alfaro graduated from Pacifica High School in 2014 with a High School Diploma, where he studied General Studies.
Sales Experience
Before his banking career, Luis Alfaro gained retail experience as a Sales Associate at Calvin Klein from 2013 to 2018 in Camarillo, California, and at Aeropostale from 2012 to 2015. His roles in retail involved direct customer interaction, sales strategies, and inventory management, contributing to his skill set in customer service and operations.
Leadership and Mentorship
Luis Alfaro is an active member of multiple business resource groups (BRGs) at Chase, where he engages in initiatives that promote diversity and inclusion. He is also a certified mentor for both external and internal Lead Associate Operation trainees, providing guidance and support to new employees as they develop their skills in operations management.