Luis Pena
About Luis Pena
Luis Pena is a Personal Banker at JPMorgan Chase & Co., where he has worked since 2017. He holds a Bachelor's degree in International Business and possesses strong skills in customer service, sales, and operations management.
Work at JPMorgan Chase & Co.
Luis Pena has been employed as a Personal Banker at JPMorgan Chase & Co. since 2017. In this role, he focuses on providing financial services and products to clients, ensuring their banking needs are met. His tenure at Chase spans over seven years, during which he has developed a strong understanding of the banking sector and client relationship management.
Education in International Business
Luis Pena earned a Bachelor's degree in International Business from Mihaylo College of Business and Economics at California State University, Fullerton. His studies, completed between 2013 and 2016, equipped him with a comprehensive understanding of global financial markets and business strategies. This educational background supports his role in banking, where a global perspective is valuable.
Background in Customer Service
Luis Pena possesses a strong background in customer service, which emphasizes his commitment to client satisfaction and relationship management. His experience in this area enhances his ability to understand and meet the needs of clients, contributing to a positive banking experience.
Previous Experience at Wells Fargo
Before joining JPMorgan Chase & Co., Luis Pena worked as a Personal Banker at Wells Fargo for seven months in the Greater Los Angeles Area, from 2016 to 2017. This role provided him with foundational experience in the banking industry and further developed his skills in client interaction and financial services.
Skills in Operations Management
Luis Pena has expertise in operations management, which involves overseeing and improving the efficiency of business operations. This skill set is essential in the banking sector, where operational efficiency can significantly impact service delivery and client satisfaction.