Madeline Lee
About Madeline Lee
Madeline Lee serves as the Lead Associate of Operations at Chase, where she has worked since 2021. She has a diverse background in various roles, including teaching, customer service, and dog handling, and emphasizes creating a supportive workplace culture.
Current Role at Chase
Madeline Lee serves as the Lead Associate of Operations at Chase, a position she has held since 2021. In this role, she focuses on maintaining robust operational controls within retail banking. Her responsibilities include overseeing daily operations and ensuring compliance with company policies. Lee's experience in this role contributes to the efficiency and effectiveness of the banking operations.
Previous Experience in Education
Before her current position, Madeline Lee worked at Bright Minds Learning Academy Inc. as a Toddler Lead Teacher for four months in 2018. This role involved developing educational activities and fostering a nurturing environment for young children. Her background in education is complemented by her studies in Elementary Education at Wheelock College.
Experience in Customer Service
Madeline Lee has significant experience in customer service, having worked at TD as a Teller and later as a Customer Experience Coordinator from 2020 to 2021. In these roles, she was responsible for assisting customers with their banking needs and enhancing their overall experience. Her focus on customer service has been a key aspect of her professional development.
Background in Animal Care
In 2019, Madeline Lee worked as a Dog Handler and Kennel Technician at Boston for the Dogs for nine months. This position involved caring for dogs and ensuring their well-being in a kennel environment. Her experience in animal care reflects her diverse skill set and ability to adapt to different work environments.
Education and Expertise
Madeline Lee earned her Bachelor's degree in Elementary Education and Teaching with a focus on Math/Science for Teaching from Wheelock College, studying from 2013 to 2018. This educational background provides her with a strong foundation in teaching methodologies and child development, which she has applied in various professional roles.