Marilia Castro
About Marilia Castro
Marilia Castro is a Senior Fraud Investigator at Chase, specializing in identifying trends in commercial and consumer fraud. With a collaborative leadership style, she has a strong background in building relationships and designing process improvements based on data analysis.
Work at Chase
Marilia Castro has been employed at Chase since 2018, serving as a Senior Fraud Investigator. In this role, she specializes in identifying trends and recurring issues related to both commercial and consumer fraud. Her responsibilities include analyzing data to detect fraudulent activities and implementing strategies to mitigate risks. Castro's work contributes to enhancing the security measures within the organization.
Previous Experience at Capital One
Prior to her tenure at Chase, Marilia Castro worked at Capital One as an Account Manager from 2012 to 2017. During her five years in this position, she focused on building strong relationships with customers, agents, vendors, and management. Her experience at Capital One provided her with a solid foundation in customer service and account management.
Education and Expertise
Marilia Castro attended Morton West High School from 2003 to 2005. While specific details about her post-secondary education are not provided, her professional experience indicates a strong background in fraud investigation and data analysis. She is recognized for her ability to design processes for improvement based on data insights.
Leadership Style
Marilia Castro is known for her collaborative leadership style, which emphasizes motivating team members. This approach fosters a supportive work environment and encourages teamwork among colleagues. Her leadership contributes to effective fraud investigation efforts and enhances team performance.