Mary Doyle
About Mary Doyle
Mary Doyle serves as the Operations Manager at Chase, where she has implemented effective training and customer service protocols that significantly improved operational efficiency and client satisfaction. She holds a degree in Business Administration and Management from Los Angeles Valley College and has been recognized for her leadership skills.
Work at Chase
Mary Doyle has been employed at Chase since 2017, currently serving as Operations Manager. In this role, she has coordinated a cross-departmental initiative that led to a 10% increase in operational efficiency. Prior to her current position, she worked as an Assistant Branch Manager from 2008 to 2016 in Newhall, where she gained valuable experience in branch operations and customer service.
Education and Expertise
Mary Doyle studied at Los Angeles Valley College, where she earned a degree in Business Administration and Management from 1980 to 1982. Her educational background has provided her with a solid foundation in business principles, which she applies in her current role as Operations Manager.
Achievements
Mary Doyle developed a training program for new hires that successfully reduced onboarding time by 20%. She also implemented a new customer service protocol that improved client satisfaction scores by 15% within the first year. In recognition of her leadership skills, she received the 'Excellence in Leadership' award for outstanding performance in 2020.
Community Involvement
Mary organized and led a community outreach program that strengthened local partnerships and increased brand visibility. This initiative reflects her commitment to fostering community relations and enhancing the company's presence in the local area.