Mattie Johnson
About Mattie Johnson
Mattie Johnson is a Client Services Senior Specialist at Chase, with a strong background in financial services and expertise in credit analysis. She has held various roles within the banking industry, demonstrating versatility and adaptability throughout her career.
Current Role as Client Services Senior Specialist
Mattie Johnson currently holds the position of Client Services Senior Specialist at Chase, where she has been employed since 2018. In this role, she applies her extensive knowledge of financial services to enhance client experiences and address their needs effectively. Her responsibilities include managing client inquiries and providing solutions tailored to individual circumstances. Johnson's experience in the banking sector enables her to navigate complex client situations with proficiency.
Work Experience at Chase
Mattie Johnson has a significant history with Chase, having worked in multiple roles over several years. She served as a Bankruptcy Specialist II from 2010 to 2014, where she gained valuable insights into bankruptcy processes and client management. Following this, she worked as a Senior Customer Support Representative from 2014 to 2015, further developing her customer service skills. Johnson returned to Chase in 2018 as a Client Services Senior Specialist, showcasing her adaptability within the organization.
Previous Employment in Financial Services
Before her current role at Chase, Mattie Johnson worked at Wells Fargo as a Collector III for eight months in 2009. Additionally, she spent two years at Ally Financial in the same capacity from 2007 to 2009. Her early career also included a position as a Loan Processor at Chase from 2015 to 2018, where she honed her skills in loan processing and client interaction. This diverse experience in financial services has contributed to her strong background in credit analysis and loan portfolio analysis.
Educational Background
Mattie Johnson completed her education at Apollo High School, where she studied from 2001 to 2005. This foundational education provided her with essential skills that she later applied in her professional career in the financial services industry. Her academic background complements her extensive work experience, particularly in roles that require analytical and customer service skills.
Expertise in Financial Services
Mattie Johnson possesses a strong background in financial services, with a focus on credit analysis and loan portfolio analysis. Her advanced analytical skills are particularly tailored to the banking and credit card sectors, allowing her to assess client needs and financial situations effectively. This expertise has been instrumental in her roles across various financial institutions, enabling her to provide informed solutions to clients.