Melissa Cole
About Melissa Cole
Melissa Cole serves as a Lead Teller Operations Specialist and has a background in banking and retail management. She studied at Old Dominion University and has held various positions, including roles at RadioShack and Wells Fargo.
Work at Chase
Melissa Cole serves as a Lead Teller Operations Specialist at Chase. In this role, she is responsible for overseeing teller operations, ensuring efficient service delivery, and managing daily banking transactions. Her expertise contributes to maintaining high standards of customer service and operational efficiency within the branch.
Education and Expertise
Melissa Cole studied at Old Dominion University. Her educational background provides her with a solid foundation in business and finance, which supports her career in banking and customer service. Her expertise in operations and management is evident through her various roles in the financial services sector.
Background
Before joining Chase, Melissa Cole gained valuable experience in retail and banking. She worked at RadioShack as a store manager from 2006 to 2008, where she developed skills in team leadership and customer relations. Prior to that, she served as a sales representative at RadioShack from 2005 to 2006, enhancing her sales and communication abilities.
Previous Experience at Wells Fargo
Melissa Cole worked at Wells Fargo as a personal banker from 2013 to 2014. In this position, she provided personalized banking services to clients, assisting them with account management and financial products. Her experience at Wells Fargo further developed her skills in customer service and financial advising.