Melissa Goodwin
About Melissa Goodwin
Melissa Goodwin is a Strategic Business Analyst II at Chase, where she has worked since 2021. She has extensive experience in data analytics and communication roles, having held various positions at Chase since 2014 and studied Spanish at multiple institutions.
Current Role as Strategic Business Analyst II
Melissa Goodwin currently holds the position of Strategic Business Analyst II at Chase, a role she has occupied since 2021. Based in Tempe, Arizona, she focuses on improving processes and relationships within the data analytics sector. Her responsibilities include analyzing business strategies and collaborating with various teams to enhance operational efficiency. Melissa's work is integral to the overall success of the organization, as she leverages her analytical skills to drive informed decision-making.
Previous Experience at Chase
Melissa Goodwin has held multiple positions at Chase over the years. She began as a Senior Specialist in 2014, followed by a role as a Fraud Analyst from 2013 to 2014. She transitioned to Business Analyst I from 2017 to 2019, and then served as a Business Operations Analyst II from 2019 to 2021. Her diverse experience at Chase has equipped her with a comprehensive understanding of business operations and analytics, contributing to her current role.
Education and Academic Background
Melissa Goodwin has a strong academic background in Spanish and communication. She earned a Bachelor of Arts in Spanish from Winona State University, completing her studies from 2007 to 2011. Additionally, she studied Spanish at Universidad de Granada and Universidad Autónoma Benito Juárez de Oaxaca, achieving undergraduate credentials. Currently, she is pursuing a Master's degree in Business and Professional Communication at Bellevue University, which she began in 2021.
Experience in Sales and Auditing
Prior to her extensive career at Chase, Melissa worked at The Scotts Miracle-Gro Company as a Door to Door Sales Auditor in 2012. This role lasted for seven months and provided her with valuable experience in sales and customer engagement. Her background in auditing has contributed to her analytical skills, which she applies in her current position.
Contributions to Data Analytics Reporting Team
Melissa Goodwin has made significant contributions to the Communications and Engagement strategy for the Data Analytics Reporting Team (DART) at JPMorgan Chase & Co. Her focus on enhancing communication and collaboration within the team has been essential in achieving business objectives and improving overall performance in data analytics.