Mercedes Reyna
About Mercedes Reyna
Mercedes Reyna serves as the Lead Associate Operations at Chase in Pinecrest, Florida, where she has worked since 2018. She transitioned from a career in dentistry to banking in 1984 and has held various positions at multiple banks throughout her career.
Work at Chase
Mercedes Reyna has held multiple positions at Chase, contributing to her extensive banking career. She served as a Lead Teller from 1984 to 2011 at the Coral Way and 27th branch, accumulating 27 years of experience in this role. Following her tenure as a Lead Teller, she transitioned to the position of Assistant Branch Manager, where she worked from 2011 to 2018 at the Pinecrest branch for seven years. Since 2018, she has been employed as a Lead Associate Operations at the same Pinecrest location, marking six years in this role. Her time at Chase has allowed her to develop a deep understanding of banking operations and customer service.
Background
Mercedes Reyna transitioned from a career in dentistry to banking in 1984. She began her professional journey in the dental field, studying at Florida Career College, where she achieved a degree in Dental Assisting from 1983 to 1985. After completing her education, she shifted her focus to the banking industry, starting her career as a teller. Over the years, she has worked at four different banks, gaining diverse experiences that have shaped her professional development.
Education and Expertise
Mercedes Reyna studied at Florida Career College, where she completed a program in Dental Assisting from 1983 to 1985. This educational background provided her with foundational skills that she later applied in her banking career. Her expertise in banking spans several roles, including Lead Teller, Assistant Branch Manager, and currently, Lead Associate Operations. Her extensive experience in these positions has equipped her with a comprehensive understanding of banking operations and customer relations.
Professional Relationships
Throughout her career, Mercedes Reyna has built a significant network of professional relationships. These connections have been vital to her career development and continue to play an important role in her professional life. Her ability to foster and maintain these relationships reflects her commitment to collaboration and networking within the banking industry.