Michael Adams
About Michael Adams
Michael Adams is a Branch Manager with over 20 years of experience in branch management, currently working at Chase in Phoenix, Arizona. He transitioned from a 14-year career in the Health Club Industry to retail banking, previously serving as Branch Manager at Wells Fargo.
Work at Chase
Michael Adams has served as a Branch Manager at Chase since 2010. He operates in Phoenix, Arizona, where he oversees branch operations and customer service initiatives. His role involves managing staff, ensuring compliance with banking regulations, and enhancing customer experiences. Under his leadership, the branch has adapted to evolving banking practices and technologies.
Previous Experience at Wells Fargo
Prior to joining Chase, Michael Adams worked at Wells Fargo as a Branch Manager from 2003 to 2010. During his seven years at Wells Fargo, he gained valuable experience in branch management and customer relations, contributing to the bank's operational success.
Background in Health Club Industry
Before transitioning to banking, Michael Adams spent 15 years in the Health Club Industry, where he held the position of General Manager from 1988 to 2003. This role provided him with extensive experience in management, customer service, and operational oversight, which he later applied in his banking career.
Education and Expertise
Michael Adams studied at the University of Wisconsin Waukesha, where he achieved a degree in General Studies. His educational background complements his extensive experience in branch management, totaling over 20 years across various financial institutions.
Industry Experience and Adaptation
Throughout his career, Michael Adams has been part of the banking industry during significant technological advancements and changes in customer service practices. His ability to adapt to these changes has been a key factor in his success as a branch manager.