Michael Guzman
About Michael Guzman
Michael Guzman serves as the Manager of Application Support at Chase Paymentech, where he has worked since 2010. With over a decade of IT experience, he specializes in providing support for a large number of Windows servers and has held various roles in the technology sector.
Work at Chase Paymentech
Michael Guzman has served as the Manager of Application Support at Chase Paymentech since 2010. In this role, he oversees hardware and software support for over 2300 Windows servers within a 24/7/365 Corporate Data Center. His responsibilities include ensuring the reliability and performance of critical applications and systems. Guzman has accumulated 14 years of experience in this position, contributing to the efficiency of operations in the Dallas/Fort Worth Area.
Previous Experience in IT
Prior to his current role, Guzman worked at Countrywide Home Loans in various capacities. He was a Desktop Support Senior from 1999 to 2007, providing technical support and assistance. He also served as a Server Support Administrator for a year from 2007 to 2008. Additionally, he worked at JP Morgan Chase as a Wintel Server Engineer from 2008 to 2010, where he focused on server management and support.
Education and Certifications
Michael Guzman studied at Moorpark College. He holds several industry certifications, including Microsoft Certified Professional for Windows 2000 and Windows 2003. He is also certified in A+, Network+, and as an HP Area Self Maintainer. These qualifications reflect his expertise in IT and support services.
Technical Specializations
Guzman specializes in a range of technologies essential for IT support and infrastructure management. His expertise includes Windows Exchange 2003 - 2007, Microsoft Office XP - 2003, NetIQ, VMWare ESX 3.5 and 4.0, Veritas Netbackup, TCP/IP, and Active Directory. This diverse skill set enables him to address various technical challenges effectively.
Leadership in IT Operations
Throughout his career, Michael Guzman has led teams of technicians in mission-critical operations. He has consistently achieved predefined goals and budgets, demonstrating his capability in managing technical teams and projects. His leadership experience contributes to the successful execution of IT initiatives.