Michelle C. D'amore
About Michelle C. D'amore
Michelle C. D'amore serves as the Vice President and Business Analysis Manager at Chase, where she has worked since 2019. She has extensive experience in revenue operations and project management, having previously held various roles at Rackspace from 2006 to 2017.
Work at Chase
Michelle C. D'amore has been serving as the Vice President and Business Analysis Manager at Chase since 2019. In this role, she is responsible for overseeing business analysis functions and ensuring effective project management within the organization. Her tenure at Chase has been marked by her involvement in various projects that enhance operational efficiency and improve business processes. Prior to this position, she worked as an Associate - Business Analyst II at Chase starting in 2017, where she contributed to analyzing business needs and implementing solutions.
Previous Experience at Rackspace
Before joining Chase, Michelle C. D'amore spent over six years at Rackspace, a leading managed cloud company. She held multiple roles, including Revenue Operations Manager from 2011 to 2017, where she managed revenue operations strategies. Earlier in her career at Rackspace, she served as Revenue Operations Supervisor from 2008 to 2010 and as Revenue Operations Team Lead from 2007 to 2008. Her initial position at Rackspace was as an AR Specialist in 2006. These roles provided her with extensive experience in revenue management and operational processes.
Education and Expertise
Michelle C. D'amore earned her Bachelor's degree in Marketing from The University of Texas at San Antonio. Her educational background has equipped her with the necessary skills to excel in business analysis and revenue operations. She possesses expertise in various analytical tools and systems, including Salesforce, Oracle E-Business Suite, and advanced data analysis tools such as SAS, SQL, Alteryx, and Tableau. Additionally, she is skilled in project management methodologies, utilizing VersionOne and Wiki for collaboration.
Skills in Risk Management and Agile Methodologies
Michelle C. D'amore has experience in DNBi Risk Management, focusing on assessing and managing business risks. Her proficiency extends to working in Agile environments, where she addresses system defects and enhancements. She has a strong background in process mapping, requirement gathering, and User Acceptance Testing, which are essential for ensuring successful project completion. Her ability to work collaboratively in teams enhances her effectiveness in achieving project goals.