Michelle Wythe
About Michelle Wythe
Michelle Wythe serves as the Marketing Process Lead at Chase, where she has worked since 2015. With over two decades of experience in various executive assistant roles and a strong background in process design, she has been recognized for her contributions to operational support and client satisfaction.
Work at Chase
Michelle Wythe has been employed at Chase since 2002, holding various roles that demonstrate her expertise in operational support and marketing processes. She currently serves as the Marketing Process Lead, a position she has held since 2015. Prior to this, she worked as an Executive Assistant to the Chief Information Officer from 2011 to the present, and as an Executive Assistant to the Chief Marketing Officer from 2002 to 2009. Her tenure at Chase spans over two decades, during which she has contributed significantly to loan servicing, corporate governance, and marketing programs.
Education and Expertise
Michelle Wythe studied at Capella University, where she earned a Bachelor of Business Administration with a focus on Leadership and Management from 2016 to 2020. Her educational background complements her professional experience, particularly in process design and re-engineering. She specializes in enhancing efficiency in client services and possesses extensive experience in customer relationship management, which has contributed to improved client satisfaction.
Background
Before joining Chase, Michelle Wythe worked at Concord Efs as a Senior Account Manager from 1998 to 2002. She also served as an Executive Assistant to the Secretary of State in the State of Delaware from 1992 to 1994. Her diverse background in various roles has provided her with a strong foundation in operational support and client relations.
Achievements
Michelle Wythe has been recognized for her exceptional operational support in several areas, including loan servicing, corporate governance, and marketing programs. Her ability to diplomatically facilitate discussions and negotiations with clients and stakeholders has been a notable aspect of her career. Additionally, she has a strong focus on team building, training, and mentoring, which has positively impacted her teams and the organizations she has worked for.