Miguel Garcia
About Miguel Garcia
Miguel Garcia is a Mortgage Customer Service Representative with over seven years of experience in customer service. He has worked in various roles, including positions at Coppel Corporation, Toys R Us UK, CenturyLink, Regional Acceptance Corporation, and Kragen Auto Parts.
Current Role at Chase
Miguel Garcia has been employed at Chase as a Mortgage Customer Service Representative since 2018. In this role, he provides support to customers navigating mortgage processes, ensuring a smooth experience. His responsibilities include addressing customer inquiries, processing applications, and assisting clients with various mortgage-related issues. This position allows him to leverage his extensive customer service experience while working in a fast-paced financial environment.
Previous Work Experience
Prior to his current role at Chase, Miguel Garcia held various positions in different companies. He worked at Regional Acceptance Corporation as a Customer Service Representative from 2018, where he further developed his customer service skills. Before that, he was an Installation Technician at CenturyLink for 11 months in 2017. His earlier experience includes roles as a Warehouse Specialist at Toys R Us UK from 2012 to 2015 and as an Accounting Clerk at Coppel Corporation from 2014 to 2015.
Education and Expertise
Miguel Garcia studied Business Administration at CUT Universidad de Tijuana, campus Mexicali, from 2009 to 2012. His education provided him with foundational knowledge in business principles, which he applies in his professional roles. This academic background complements his practical experience in customer service and various operational roles across different industries.
Customer Service Experience
With over 7 years of experience in customer service, Miguel Garcia has demonstrated versatility in various roles. He has worked in both office settings and directly with customers, showcasing his ability to adapt to different environments. His experience includes handling customer inquiries, providing support, and ensuring customer satisfaction across multiple industries, including retail, telecommunications, and finance.
Background and Skills
Miguel Garcia has a diverse professional background that includes roles in logistics, accounting, and customer service. He has worked as a Commercial Driver at Kragen Auto Parts and has experience in warehouse operations. His ability to work independently and collaboratively within a team environment enhances his effectiveness in customer service roles, allowing him to meet the needs of clients efficiently.