Mirriam Osae Addo
About Mirriam Osae Addo
Mirriam Osae Addo is a Teller Customer Service professional with extensive experience in customer service and retail. She holds a Master's degree in Communication and Media Studies from the University of Ghana and has worked at Walgreens and Chase since 2015.
Work at Chase
Mirriam Osae Addo has been employed at Chase as a Teller Customer Service since 2017. In this role, she provides customer support and handles various banking transactions. Her responsibilities include assisting customers with their banking needs, ensuring accurate processing of transactions, and maintaining a high level of service quality. Her experience in this position contributes to her strong understanding of customer service within the financial sector.
Current Role at Walgreens
In addition to her role at Chase, Mirriam Osae Addo has been working at Walgreens as a Customer Service Associate since 2015. Over her nine years in this position, she has developed significant skills in retail customer service. Her duties include assisting customers, managing transactions, and ensuring a positive shopping experience. This role complements her expertise in communication and media studies.
Education and Expertise
Mirriam Osae Addo earned a Master's degree in Communication and Media Studies from the University of Ghana, completing her studies from 2010 to 2011. This educational background has equipped her with strong skills in effective communication and office administration. Her academic focus supports her professional roles in customer service, where clear communication is essential.
Background in Customer Service
Mirriam Osae Addo has a robust background in customer service within the retail industry. Her experience spans multiple years, allowing her to develop expertise in managing customer interactions and addressing their needs effectively. This background has been instrumental in her roles at both Chase and Walgreens, where customer satisfaction is a primary goal.
Technical Skills
Mirriam Osae Addo possesses expertise in Microsoft Excel and data entry. These technical skills enhance her ability to manage information effectively in her customer service roles. Proficiency in these tools supports her work in data management and contributes to her overall efficiency in handling customer-related tasks.