Mitch Ellzey
About Mitch Ellzey
Mitch Ellzey serves as the Executive Director of Merchant Services at Chase, a position he has held since 2008. With a background in mortgage banking and extensive experience in leadership development across multiple countries, he has previously worked in various roles at AOL and JPMorgan Chase.
Current Role at Chase
Mitch Ellzey serves as the Executive Director of Merchant Services at Chase, a position he has held since 2008. In this role, he oversees various aspects of merchant services, focusing on enhancing customer experience and operational efficiency. His long tenure at Chase highlights his commitment to the organization and his expertise in the financial services sector.
Previous Experience at AOL, LLC
Mitch Ellzey has a significant history with AOL, LLC, where he held multiple roles from 1997 to 2007. His positions included Performance Coach, Sales and Service Manager, Senior Analyst, Project Manager II, Partner Network Manager, and Sr. Call Center Operations Manager. This diverse experience contributed to his skills in customer support and operational management.
Experience at JPMorgan Chase & Co.
Mitch Ellzey worked at JPMorgan Chase & Co. in various capacities from 2008 to 2017. He served as Vice President of Mortgage Banking for six years and later as Executive Director of Mortgage Banking in Manila, Philippines, for three years. His roles involved leadership in mortgage banking operations, emphasizing his expertise in the financial industry.
Education and Professional Development
Mitch Ellzey earned a Bachelor of Arts in Political Science from the University of Central Oklahoma, completing his studies from 1989 to 1992. He has also pursued further education in mortgage banking, achieving a Certified Mortgage Specialist designation from the Mortgage Banking Association since 2015. This educational background supports his professional roles in the financial services sector.
Leadership and International Experience
Mitch Ellzey has extensive leadership experience across various countries, including the Philippines, Canada, Mexico, Argentina, India, Israel, and South Africa. His international expertise includes a focus on customer experience and operational performance, reflecting his ability to adapt and lead in diverse environments.