Monalisa Sinha
About Monalisa Sinha
Monalisa Sinha is a Fraud Specialist with extensive experience in software testing and order management. She holds an MBA from the International School of Business in Kolkata and has worked at Chase since 2021, following her tenure at BT E-SERV and uTest.
Current Role at Chase
Monalisa Sinha has been employed at Chase as a Fraud Specialist since 2021. In this role, she is responsible for identifying and mitigating fraudulent activities, ensuring the security of financial transactions. Her expertise in fraud detection contributes to the overall integrity of the banking system. She has accumulated three years of experience in this position, demonstrating her capability in handling sensitive financial matters.
Previous Experience at BT E-SERV
Before joining Chase, Monalisa Sinha worked at BT E-SERV (INDIA) PRIVATE LIMITED as an Associate from 2018 to 2022. During her four years in this role, based in Kolkata, West Bengal, she gained valuable experience in managing escalations and resolving complex technical issues as part of a level 2 support team. This position allowed her to develop problem-solving skills and enhance her technical knowledge.
Experience as a Software Tester at uTest
Monalisa Sinha also worked as a Software Tester at uTest from 2018 to 2022. This role involved testing software applications to ensure functionality and performance. Her experience in this position further solidified her technical skills and understanding of software quality assurance processes. The combination of her roles in software testing and fraud prevention showcases her diverse skill set.
Education and Professional Development
Monalisa Sinha holds a Master of Business Administration (MBA) with a focus on Finance and Marketing from the International School of Business, Kolkata. She also earned a Bachelor of Commerce (BCom) degree from Calcutta University between 2003 and 2005. In addition to her formal education, she completed a 100-hour training program with Software Testing Help, which enhanced her skills in software testing. She is currently upgrading her skills in data analysis and software testing, reflecting her commitment to continuous learning.