Moses Edwards
About Moses Edwards
Moses Edwards is a Non Fraud Claims Specialist 2 with extensive experience in member services and collections. He currently works at PCCW Teleservices and has a background in marketing and community involvement.
Current Role at PCCW Teleservices
Moses Edwards serves as a Non Fraud Claims Specialist 2 at PCCW Teleservices. He has been with the company since 2015, accumulating over nine years of experience in member services. His role involves assisting clients with various inquiries and ensuring a high level of customer satisfaction. Edwards' extensive experience in member services contributes to his effectiveness in this position.
Previous Experience at Discover Card and Express Scripts
Prior to his current role, Moses Edwards worked at Discover Card as a Collections Representative for five months in 2013. Before that, he was employed at Express Scripts as a Member Services Representative from 2012 to 2013, where he worked for eleven months in St. Louis, Missouri. These positions provided him with foundational skills in customer service and collections.
Education and Academic Background
Moses Edwards studied at the University of Cincinnati from 2005 to 2008, completing three years of coursework. He later attended Northern Kentucky University for one year from 2009 to 2010. His educational background has equipped him with knowledge and skills relevant to his professional roles.
Leadership and Community Involvement
Moses Edwards is recognized for his leadership skills and his understanding of the importance of following. He is actively involved in community work and values family orientation. Additionally, he serves as the Director of Marketing at Midwest Greek Weekend LLC, an organization dedicated to enhancing Black Greek Awareness in the Midwest.
Affiliations and Memberships
Moses Edwards is a proud member of Iota Phi Theta Fraternity Inc. His affiliation with this organization reflects his commitment to community service and leadership within the Greek community.