Myriam Lopez Rocha
About Myriam Lopez Rocha
Myriam Lopez Rocha is a Personal Banker at Chase in Illinois, United States, where she has worked since 2020. She holds a degree in Industrial Engineering and an MBA from Universidad Thomas More and has previous experience in human resources and loyalty program management in Nicaragua.
Work at Chase
Myriam Lopez Rocha has been employed at Chase as a Personal Banker since 2020. In this role, she provides financial services and advice to clients in Illinois, United States. Her responsibilities include assisting customers with their banking needs, managing accounts, and promoting financial products. Over her four years at Chase, she has developed a strong understanding of the banking sector and customer service.
Education and Expertise
Myriam Lopez Rocha studied at Universidad Thomas More, where she earned a degree in Industrial Engineering from 2009 to 2012. She furthered her education by obtaining a Master of Business Administration (MBA) in Business Administration and Management from the same university between 2017 and 2018. This educational background equips her with a solid foundation in engineering principles and business management.
Background
Before joining Chase, Myriam Lopez Rocha gained diverse professional experience in Nicaragua. She worked as a Human Resources Executive at Compañia Cervecera de Nicaragua S.A from 2013 to 2014, where she managed HR functions. She then served as a Loyalty Executive at BAC Credomatic from 2017 to 2019, focusing on customer loyalty programs. Additionally, she held the position of Loyalty Program Manager at LafargeHolcim from 2014 to 2016, where she developed and implemented loyalty initiatives.
Professional Experience
Myriam Lopez Rocha has accumulated significant experience in customer service and loyalty program management. Her roles at BAC Credomatic and LafargeHolcim involved developing strategies to enhance customer engagement and satisfaction. This experience has contributed to her skill set as a Personal Banker at Chase, where she applies her knowledge of customer relations and financial products.