Naomi Sudai
About Naomi Sudai
Naomi Sudai serves as the Executive Director of User Experience & Strategy at Chase, where she focuses on enhancing user experiences through human-centered design. With a background in design and business, she has held various roles in user experience research and strategy across multiple organizations.
Current Role at Chase
Naomi Sudai serves as the Executive Director of User Experience & Strategy at Chase, a position she has held since 2022. In this role, she focuses on enhancing user experiences through human-centered design processes. Her leadership in user experience strategy is pivotal in driving the company's commitment to improving customer interactions and satisfaction.
Previous Experience at Chase
Naomi Sudai previously worked at Chase as the Vice President of User Experience and Strategy from 2018 to 2022. In this capacity, she contributed to the development of user experience initiatives that aligned with the company's strategic goals. Before that, she served as a Senior User Experience Researcher from 2015 to 2018, where she focused on understanding user needs and behaviors to inform design decisions.
Education and Expertise
Naomi Sudai studied at Parsons School of Design, where she earned a Bachelor’s degree in Design and Management from 2005 to 2008. She also studied General Fine Arts at The Maryland Institute College of Art from 2004 to 2005. Her educational background equips her with a strong foundation in design principles and business administration, enhancing her expertise in user-centered design, contextual inquiry, and ethnographic research.
Professional Background
Naomi Sudai has a diverse professional background that includes roles in various organizations. She worked as a Design Strategist Intern at Arnell Group in 2008 and engaged in academic research in gerontology at Tel Aviv University’s Herczeg Institute on Aging in 2009. Additionally, she was a Design Researcher and Strategist at Designit from 2010 to 2014, where she focused on user experience and design research.
Research Interests and Collaboration
Naomi Sudai is interested in opportunities related to design research, user experience research, and innovation consulting. She enjoys tackling new challenges and exploring factors that influence human behavior. Her collaborative approach involves working with talented individuals to explore new possibilities at the intersection of technology, business, and consumer insight.