Nina James
About Nina James
Nina James serves as the Lead Associate Operations Manager On Duty at Chase, where she has worked since 2009. With over a decade of experience in the financial services industry, she specializes in operations management, leadership, and retail banking.
Work at Chase
Nina James has been employed at Chase since 2009, serving as the Lead Associate Operations Manager on Duty. In this role, she has accumulated over 15 years of experience in managing operations within the financial services sector. Her responsibilities include overseeing daily operations, ensuring compliance with company policies, and enhancing customer service standards. Her extensive tenure at Chase reflects her commitment to the organization and her expertise in retail banking.
Education and Expertise
Nina James studied at Seminole State College of Florida from 2006 to 2008, where she focused on Accounting and Business Management. This educational background has equipped her with a solid foundation in financial principles and management practices. Additionally, she graduated with a concentration in information technology, which has enhanced her skills in tech-driven banking solutions, allowing her to adapt to the evolving landscape of the financial services industry.
Background
Before joining Chase, Nina James worked at Alpha Airport Services Inc as a Cash Office Supervisor from 2003 to 2009 in Orlando, Florida. This position provided her with valuable experience in cash management and operational oversight, contributing to her overall expertise in managing financial operations. Her background in both the airport services and banking sectors has shaped her approach to leadership and team management.
Achievements
Throughout her career, Nina James has developed strong leadership skills and a focus on customer satisfaction. Her ability to manage teams effectively has contributed to improved operational efficiency within her roles. With over a decade of experience in the financial services industry, she has played a significant role in fostering a positive work environment and enhancing customer service delivery at Chase.