Paul Rivera
About Paul Rivera
Paul Rivera is an Operations Specialist currently employed at Chase since 2013. He has previous experience as an Assistant Branch Manager at Chase, a Lead Teller at Capital One, and a Wireless Sales Associate at Wireless Advocates.
Current Role as Operations Specialist
Paul Rivera currently serves as an Operations Specialist at Chase. He has held this position since 2013, contributing to the operational efficiency of the branch. His responsibilities include managing daily operations, ensuring compliance with company policies, and supporting customer service initiatives. Rivera's extensive experience in the banking sector enhances his ability to handle various operational challenges effectively.
Previous Experience at Chase
Prior to his current role, Paul Rivera worked at Chase as an Assistant Branch Manager for eight months in 2013. In this capacity, he assisted in overseeing branch operations, managing staff, and ensuring customer satisfaction. His time at Chase provided him with valuable insights into branch management and customer service.
Experience at Capital One
Paul Rivera worked at Capital One as a Lead Teller from 2011 to 2013. During his two years in this role, he was responsible for supervising teller operations, training new staff, and ensuring accurate transaction processing. This experience helped him develop strong leadership skills and a deep understanding of banking operations.
Early Career at Wireless Advocates
Before entering the banking industry, Paul Rivera was employed at Wireless Advocates as a Wireless Sales Associate from 2010 to 2011. In this role, he engaged with customers to provide information about wireless products and services, contributing to sales and customer satisfaction. This early experience in sales laid the groundwork for his later roles in customer-facing positions.