Peter Wolkoff
About Peter Wolkoff
Peter Wolkoff is a Loss Mitigation Specialist with over 16 years of experience, currently serving as Team Lead at Loancare in Virginia Beach, Virginia. He has a strong background in mortgage servicing, compliance, and customer service, having developed training programs and streamlined loan modification processes.
Work at Chase
Peter Wolkoff has been employed at Chase as a Loss Mitigation Specialist since 2008. Over his 16 years in this role, he has developed extensive expertise in managing complex foreclosure cases. His responsibilities include collaborating with legal teams to ensure compliance with state and federal regulations in mortgage servicing. Wolkoff's role requires a deep understanding of loss mitigation strategies to provide tailored solutions aimed at preventing property loss.
Current Position at Loancare
Since 2019, Peter Wolkoff has served as Team Lead at Loancare, a Servicelink Company, located in Virginia Beach, Virginia. In this position, he has participated in a cross-departmental initiative that streamlined loan modification processes, achieving a 20% reduction in processing time. Additionally, he has developed a comprehensive training program for new hires within the loss mitigation department, which has contributed to enhanced team efficiency and improved customer satisfaction.
Education and Expertise
Peter Wolkoff studied at the American Institute, where he earned an Associate's degree in Paralegal Applied Science. He also pursued studies in Law at the same institution. His educational background supports his professional roles in loss mitigation, equipping him with the knowledge necessary to navigate the complexities of mortgage servicing and foreclosure cases.
Achievements in Customer Service
Throughout his career, Peter Wolkoff has been recognized for his exceptional customer service skills. He has received multiple commendations from clients for his effective communication and problem-solving abilities. His focus on customer satisfaction has been a key aspect of his work in loss mitigation, contributing to positive outcomes for clients facing financial difficulties.