Phong Ly
About Phong Ly
Phong Ly serves as the Branch Manager and Vice President at Chase in New York, where he has worked since 2011. He focuses on enhancing branch performance, developing staff, and fostering community relationships.
Work at Chase
Phong Ly has served as Branch Manager and Vice President at Chase since 2011, marking over 13 years in this role in New York, New York. In this position, he is responsible for enhancing branch revenues and managing expenses while ensuring high levels of customer satisfaction. Prior to his current role, he worked as a Banker at Chase from 2007 to 2011, accumulating four years of experience in the banking sector.
Education and Expertise
Phong Ly earned a Bachelor's degree in Business Administration with a focus on Management from San Jose State University. His studies spanned from 2005 to 2011, during which he developed a solid foundation in business principles and management strategies that support his current role in banking.
Background
Phong Ly has a background in banking that includes both managerial and operational roles. His experience at Chase has equipped him with the skills necessary to lead a branch effectively, focusing on staff development and customer education. He emphasizes the importance of building relationships within the community and with business partners.
Achievements
In his role at Chase, Phong Ly has been instrumental in recruiting top talent and forecasting staffing needs to optimize branch operations. He is dedicated to developing employees' long-term career goals and skillsets, ensuring that the branch operates efficiently and meets customer needs. Additionally, he plays a key role in educating customers about Chase Mobile and Online services.