Rebecca (Becky) Ritchie
About Rebecca (Becky) Ritchie
Rebecca (Becky) Ritchie is a Fraud Specialist II at Chase, where she has worked since 2021 in San Antonio, Texas. She possesses expertise in digital and check fraud and actively supports non-profit organizations for families with multiple birth children.
Work at Chase
Rebecca Ritchie has held multiple roles at Chase since 2018, demonstrating a progressive career in fraud prevention and claims management. She currently serves as a Fraud Specialist II, a position she has held since 2021. In addition to this role, she has worked as a Relief Trainer, Fraud Check Claims Specialist, and Subject Matter Claims Expert. Her work involves expertise in digital and check fraud, as well as a strong understanding of regulatory compliance, specifically Reg CC and Reg E. Ritchie has accumulated significant experience in the San Antonio, Texas Metropolitan Area during her tenure at Chase.
Education and Expertise
Rebecca Ritchie possesses expertise in digital and check fraud within the financial services industry. Her knowledge extends to regulatory compliance, including regulations such as Reg CC and Reg E. This expertise is critical in her roles at Chase, where she is involved in fraud analysis and claims management. Ritchie's background in handling both inbound and outbound calls in a call center environment further enhances her skill set in customer service and fraud prevention.
Background
Prior to her career at Chase, Rebecca Ritchie worked at Macy's in various sales associate roles, including departments such as Children's, Women's/Plus Size, and Fine Jewelry. Her experience at Macy's spanned from 2010 to 2013, where she developed customer service skills and retail knowledge. Additionally, she worked at Kroger as a Front End Clerk and Night Accountant from 2013 to 2014, gaining experience in a fast-paced retail environment.
Achievements
Rebecca Ritchie has been recognized for her leadership skills in a call center environment, effectively managing customer interactions related to fraud prevention and claims processing. Her active participation in non-profit organizations supporting families raising multiple birth children reflects her commitment to community involvement. Ritchie's diverse experience in both retail and financial services positions her as a knowledgeable professional in her field.