Ricardo Mercado
About Ricardo Mercado
Ricardo Mercado is a Fraud Specialist at Chase, where he has worked since 2014. He holds a Juris Doctor degree from the Pontificia Universidad Católica de Puerto Rico and has experience in various roles at JPMC, including Relief Team Lead and Personal Banking Representative.
Work at Chase
Ricardo Mercado has been employed at Chase since 2014, serving as a Fraud Specialist. In this role, he is responsible for identifying and mitigating fraudulent activities within the organization. Prior to this position, he held multiple roles at JPMorgan Chase, including Relief Team Lead, Personal Banking Representative, and Online Tech Support. His diverse experience within the company has equipped him with a comprehensive understanding of various banking operations and customer service.
Education and Expertise
Ricardo Mercado earned his Juris Doctor degree from the Pontifical Catholic University of Puerto Rico, School of Law, completing his studies from 2009 to 2013. This legal education provides him with a strong foundation in law, which is beneficial in his current role as a Fraud Specialist. Additionally, he possesses skills in front-end web development, including proficiency in HTML, CSS, JavaScript, and basic SQL, enhancing his technical capabilities in the financial sector.
Background
Ricardo Mercado's professional journey includes various roles at JPMorgan Chase, where he has developed a multifaceted skill set. His initial positions, such as Personal Banking Representative and Online Tech Support, allowed him to gain insights into customer interactions and technical support. His progression to Relief Team Lead and ultimately to Fraud Specialist reflects his adaptability and commitment to the organization.
Achievements
Throughout his tenure at Chase, Ricardo Mercado has contributed to the organization's efforts in fraud prevention and detection. His legal background and experience in various banking roles have enabled him to approach fraud cases with a unique perspective. His work as a Fraud Specialist highlights his ability to apply his legal knowledge in practical scenarios, helping to protect the bank and its customers.