Richard Ghansah
About Richard Ghansah
Richard Ghansah is a Customer Service Specialist with extensive experience in client relations and support. He has worked at Chase since 2018 and has a background in criminal justice studies at Columbus State Community College.
Work at Chase
Richard Ghansah has been employed at Chase as a Customer Service Specialist since 2018. In this role, he has demonstrated a proven ability to establish rapport with clients, which has contributed to exceeding company expectations. His responsibilities include addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Richard's strong time management and prioritization skills have been recognized, enhancing his effectiveness in the fast-paced environment of the financial services industry.
Current Role in the Army National Guard
In addition to his work at Chase, Richard Ghansah has served in the Army National Guard since 2015, specializing in small arms and artillery repair. This role involves maintaining and repairing military equipment, ensuring operational readiness. His service in the National Guard reflects his commitment to both his country and his professional development.
Education and Expertise
Richard Ghansah studied at Horizon Science Academy Columbus, where he earned his High School/Secondary Diplomas and Certificates from 2012 to 2016. He is currently pursuing a Bachelor of Science degree in Criminal Justice/Law Enforcement Administration at Columbus State Community College, a program he has been enrolled in since 2017. This educational background supports his career in customer service and his aspirations within law enforcement.
Previous Experience in Customer Service
Before joining Chase, Richard Ghansah gained valuable experience in customer service roles. He worked at Safelite Solutions as a Customer Service Representative from 2016 to 2017, followed by a position at Fiserv from 2017 to 2018. These roles helped him develop essential skills in client interaction and problem-solving, which he has applied in his current position at Chase.