Robin Ballard
About Robin Ballard
Robin Ballard is a Personal Banker at Chase in Louisville, Kentucky, with a diverse background in hospitality and banking. Previously, Ballard held various roles at The Ritz-Carlton Hotel Company and PNC, demonstrating a strong foundation in customer service and management.
Work at Chase
Robin Ballard has been employed at Chase as a Personal Banker since 2020. In this role, she has been responsible for providing banking services to customers in Louisville, Kentucky. Her duties include assisting clients with account management, loan applications, and financial advice. With four years of experience in this position, she has developed a strong understanding of banking products and customer service.
Previous Experience in Banking
Prior to her current role at Chase, Robin Ballard worked at PNC as a Teller Lead from 2019 to 2020. In this position, she oversaw teller operations and ensured high levels of customer service. She also held a position as Spa Supervisor at Omni Hotels & Resorts in 2018, where she managed spa operations in Louisville, Kentucky. Her experience in the banking and hospitality sectors has contributed to her skill set in customer relations.
Career at The Ritz-Carlton Hotel Company
Robin Ballard has extensive experience with The Ritz-Carlton Hotel Company, L.L.C. She worked in various roles from 2014 to 2017, including Retail Clerk, Food and Beverage Supervisor, Spa Retail and Purchasing Coordinator, and Spa Retail and Group Sales Supervisor. Her time at the company included positions in both Amelia Island, Florida, and Avon, Colorado, where she developed skills in retail management and customer service.
Education and Expertise
Robin Ballard studied at Florida State College at Jacksonville, where she earned an Associate's degree in Business Administration and Management. Her educational background has provided her with foundational knowledge in business practices, which she applies in her banking and hospitality roles. Additionally, she completed her high school education at Fernandina Beach High School.