Rocio Terreros
About Rocio Terreros
Rocio Terreros serves as the Customer Service Team Lead at Chase in New York, having held this position since 2014. She earned an Associate's degree in Applied Science, Business from Mesa Community College, where she studied from 2009 to 2014.
Work at Chase
Rocio Terreros has been employed at Chase since 2014. She holds the position of Customer Service Team Lead, where she oversees customer service operations. Her role involves managing a team, ensuring high-quality service delivery, and addressing customer inquiries effectively. Rocio's tenure at Chase spans a decade, during which she has contributed to the enhancement of customer service strategies.
Education and Expertise
Rocio Terreros studied at Mesa Community College, where she pursued a degree in Applied Science, Business. She completed her Associate's degree over a five-year period, from 2009 to 2014. This educational background has equipped her with foundational knowledge in business principles and customer service practices, which she applies in her current role.
Background
Rocio Terreros is based in New York, New York, United States. Her professional journey in customer service began with her role at Chase, where she has developed her skills and expertise over the years. Rocio's commitment to customer satisfaction is evident in her leadership position and her ongoing contributions to her team.
Professional Experience
With ten years of experience at Chase, Rocio Terreros has developed a deep understanding of customer service dynamics within the financial sector. Her role as Customer Service Team Lead involves training new staff, implementing service protocols, and ensuring that customer needs are met efficiently. Rocio's experience reflects her dedication to fostering a positive customer experience.