Ronny Smith
About Ronny Smith
Ronny Smith serves as the Lead Associate Ops at Chase in Federal Way, Washington, where he has worked since 2021. He has a diverse background in banking, customer support, and media marketing, with previous roles at companies such as US Bancorp, Wells Fargo, and Comcast Cable.
Current Role at Chase
Ronny Smith serves as the Lead Associate Ops at Chase, a position he has held since 2021. He operates from Federal Way, Washington, where he applies his extensive background in customer support and banking operations. His leadership role at JPMorgan Chase & Co. is a culmination of his diverse experiences in the financial sector, enabling him to effectively manage operations and contribute to team success.
Previous Experience in Banking
Prior to his current role, Ronny Smith worked at Wells Fargo as a Wire Transfer Specialist from 2018 to 2021 in Portland, Oregon. His responsibilities included managing wire transfers and providing customer support. Before that, he was a Financial Sales Banker at US Bancorp from 2011 to 2013, where he gained valuable experience in financial services in the Portland area.
Background in Marketing and Technical Support
Ronny Smith has a diverse professional background that includes a role as Media Marketing Manager at Dixie Home Crafters from 2006 to 2010 in Baltimore, Maryland. He also worked at Xerox as a Technical Support specialist from 2013 to 2014, where he was involved in troubleshooting Apple's iMac computer software. His experience in marketing and technical support has contributed to his well-rounded skill set.
Education and Training
Ronny Smith studied at Sacramento City College, where he focused on Music Theory and Composition, earning an Associate's degree. This educational background reflects his diverse interests and has provided him with a foundation that complements his professional endeavors in various fields.
Career Transition and Sales Experience
Ronny Smith transitioned from a career in telemarketing to banking following the housing market crash. He worked at Comcast Cable as a Customer Account Executive from 2014 to 2018, where he utilized his selling experience and a proven sales process to excel as a sales agent at Xfinity. This transition highlights his adaptability and ability to thrive in different industries.