Samantha Finkelstein
About Samantha Finkelstein
Samantha Finkelstein serves as the Vice President of UX Research at Chase, a position she has held since 2018. She earned her PhD in Human Computer Interaction from Carnegie Mellon University and holds an undergraduate degree in Computer Science and Psychology from the University of North Carolina at Charlotte.
Work at Chase
Samantha Finkelstein has been serving as the Vice President of User Experience Research at Chase since 2018. In this role, she focuses on enhancing user experiences through research and analysis. Her responsibilities include leading research initiatives that inform design decisions and improve customer interactions with Chase's digital products. Finkelstein's work contributes to the overall strategy of user-centered design within the organization.
Education and Expertise
Samantha Finkelstein holds a Doctor of Philosophy (PhD) in Human-Computer Interaction from Carnegie Mellon University, where she studied from 2011 to 2017. Prior to this, she earned an undergraduate degree in Computer Science and Psychology from the University of North Carolina at Charlotte, completing her studies from 2008 to 2011. Her educational background equips her with a strong foundation in both technical and psychological aspects of user experience.
Background
Samantha Finkelstein's academic journey includes a focus on the intersection of technology and human behavior. Her studies in Human-Computer Interaction at Carnegie Mellon University provided her with advanced knowledge in designing user-friendly interfaces. Additionally, her undergraduate studies in Computer Science and Psychology at the University of North Carolina at Charlotte laid the groundwork for her understanding of user needs and cognitive processes.