Samantha Roark
About Samantha Roark
Samantha Roark serves as the Private Client Branch Manager and Vice President at Chase Bank, where she has worked since 2018. She holds a Bachelor of Arts in Communication from Eastern Kentucky University and has a background in banking and retail management.
Work at Chase
Samantha Roark serves as the Private Client Branch Manager and Vice President at Chase Bank, a position she has held since 2018. In this role, she manages operations and sales for two Chase Bank locations in Louisville, Kentucky. Her responsibilities include overseeing branch performance and ensuring high-quality service for clients. Roark emphasizes the importance of teamwork within her branches to enhance overall performance and results. She has also implemented the 'One Chase Partner Involvement and Inclusion' initiative, which focuses on fostering an inclusive environment for both employees and clients.
Previous Experience in Banking
Before joining Chase, Samantha Roark worked at Fifth Third Bank in various roles. She served as Assistant Center Manager from 2015 to 2016 in Georgetown, Kentucky, and later as Financial Center Manager from 2016 to 2018 in the Louisville, Kentucky area. In these positions, she was responsible for managing branch operations, leading teams, and driving sales performance. Her experience in banking laid a solid foundation for her current leadership role at Chase.
Education and Expertise
Samantha Roark studied at Eastern Kentucky University from 2008 to 2012, where she earned a Bachelor of Arts (B.A.) degree in Communication. During her time at the university, she also focused on Business and Communication Studies. This educational background provided her with essential skills in communication and management, which she applies in her professional roles in the banking sector.
Retail Management Background
Prior to her banking career, Samantha Roark gained valuable experience in retail management. She worked at RadioShack as a Retail Store Manager from 2008 to 2015 in Frankfort, Kentucky. In this role, she was responsible for overseeing store operations, managing staff, and ensuring customer satisfaction. This experience contributed to her strong leadership and operational management skills.