Santosh Shetty
About Santosh Shetty
Santosh Shetty is a Senior Specialist at Tata Consultancy Services, focusing on customer contact for Citibank Australia credit cards. He holds a Bachelor of Science degree and has over 18 years of experience in the financial services industry.
Work at Tata Consultancy Services
Santosh Shetty has been employed at Tata Consultancy Services since 2013. He currently holds the position of Senior Specialist, focusing on customer contact for Citibank Australia credit cards. His role involves managing customer interactions and ensuring service quality for credit card services.
Previous Experience at Bank of America
Before joining Tata Consultancy Services, Santosh Shetty worked at Bank of America from 2005 to 2012. He served as a team coach during his seven-year tenure, where he was responsible for guiding and training team members to enhance performance and service delivery.
Education Background
Santosh Shetty completed his Bachelor of Science degree at Viva College from 2002 to 2005. Prior to that, he attended K.M.P.D School, where he also achieved a Bachelor of Science degree from 1999 to 2000. His educational background provides a foundation for his career in customer service and support.