Serena Tyler
About Serena Tyler
Serena Tyler is a Branch Manager and Assistant Vice President at Bank of America, where she has worked since 2012 in Charlotte, North Carolina. She also serves as a Branch Manager at Chase in New York, New York, since 2019, and previously held a Branch Manager position at Wells Fargo from 2003 to 2012 in San Francisco, California.
Work at Chase
Serena Tyler has been serving as a Branch Manager at Chase since 2019. In this role, she oversees branch operations, manages staff, and ensures that customer service standards are met. Her leadership contributes to the overall performance of the branch in New York, New York. With five years of experience in this position, she has developed strategies to enhance customer satisfaction and operational efficiency.
Work at Bank of America
Serena Tyler currently holds the position of Vice President at Bank of America, where she has worked since 2012. Based in Charlotte, North Carolina, she has spent 12 years in this role, focusing on branch management and customer relations. Her responsibilities include overseeing daily operations, managing a team, and implementing banking policies to improve service delivery.
Previous Experience at Wells Fargo
Before her tenure at Bank of America, Serena Tyler worked as a Branch Manager at Wells Fargo from 2003 to 2012. During her nine years in San Francisco, California, she was responsible for managing branch operations, leading staff, and ensuring compliance with banking regulations. This experience laid the foundation for her subsequent roles in the banking industry.
Education and Expertise
Serena Tyler studied at Peirce College, where she gained knowledge relevant to her career in banking. Her educational background supports her expertise in branch management, customer service, and operational efficiency within the financial services sector.