Shaedy Montero
About Shaedy Montero
Shaedy Montero is an Associate Banker with extensive experience in customer service and digital banking tools. He has worked at Chase since 2019 and has a background in accounting and finance from Miami Dade College and Florida International University.
Work at Chase
Currently, Shaedy Montero serves as an Associate Banker at Chase, a position held since 2019. In this role, Montero specializes in assisting customers with self-service banking options, including the Chase mobile app and ATMs. Montero has developed expertise in Chase's self-service and digital platforms, which enhances the overall customer banking experience. Prior to the current role, Montero worked as a Bank Teller at Chase for two months in 2019.
Education and Expertise
Shaedy Montero has a solid educational background in finance and accounting. Montero graduated from Miami Carol City Senior High School with a High School Diploma in 2016. Subsequently, Montero attended Miami Dade College, where an Associate's degree in Accounting was achieved in 2018. Furthering education, Montero studied at Florida International University, obtaining a Bachelor's degree in Finance in 2020. This educational foundation supports Montero's expertise in customer service and digital banking tools.
Background
Shaedy Montero has a diverse work history that includes roles in retail and banking. Montero began working at Hollister Co. as a Stock Associate from 2016 to 2017 for seven months in the Miami/Fort Lauderdale Area. Following this, Montero worked at Pearle Vision as a Sales Associate from 2017 to 2019 for two years in the same region. This experience in customer-facing roles contributed to Montero's development of strong customer service skills.
Customer Service Experience
With over three years of experience in customer service, Shaedy Montero focuses on educating clients about digital banking tools. This experience spans various roles, including positions at Chase and Pearle Vision. Montero's commitment to enhancing customer understanding of self-service banking options has been a key aspect of the professional journey.