Shane Mouser
About Shane Mouser
Shane Mouser is a Home Lending Supervisor with a decade of experience at Chase, where he has held various roles since 2011. He previously worked as a Customer Service Representative and Customer Service Supervisor before advancing to his current position.
Work at Chase
Shane Mouser has been employed at Chase since 2011, holding various positions within the company. He began his career as a Customer Service Representative in the Columbus, Ohio Area, where he worked for two years until 2013. Following this role, he transitioned to the position of Customer Service Supervisor in Tempe, Arizona, serving for one year. Since 2014, he has held the title of Home Lending Supervisor, accumulating ten years of experience in this role. His tenure at Chase reflects a steady progression through customer service and lending operations.
Background
Shane Mouser's professional background is rooted in customer service and home lending. His journey at Chase began in 2011, where he developed foundational skills in customer relations. His experience in different locations, including Columbus, Ohio, and Tempe, Arizona, provided him with diverse insights into customer needs and service strategies. This varied background has contributed to his current role as Home Lending Supervisor, where he oversees lending operations and customer interactions.
Education and Expertise
The specific educational qualifications of Shane Mouser are not provided. However, his expertise in home lending and customer service is evident through his extensive experience at Chase. Over the years, he has developed skills in managing customer inquiries, supervising teams, and overseeing lending processes. His role as Home Lending Supervisor indicates a strong understanding of mortgage products and customer service excellence.
Achievements
While specific achievements are not detailed, Shane Mouser's career progression at Chase highlights his professional development and commitment to the company. His advancement from Customer Service Representative to Home Lending Supervisor suggests a track record of effective performance and leadership within the organization. His ongoing role in home lending indicates a focus on meeting customer needs and enhancing service delivery.