Shane Richardson
About Shane Richardson
Shane Richardson is a Fraud Specialist currently employed at JPMorgan Chase & Co. since 2018, with a diverse background in banking and customer service spanning over a decade.
Current Role at Chase
Shane Richardson has been employed at JPMorgan Chase & Co. as a Fraud Specialist since 2018. In this role, he is responsible for identifying and mitigating fraudulent activities within the banking sector. His expertise in fraud detection and prevention contributes to the security of client transactions and the overall integrity of the financial services provided by Chase.
Previous Experience in Banking
Before joining Chase, Shane Richardson worked at Capital One in various roles from 2015 to 2017. He started as a Bank Teller for seven months in the Greater New York City Area, then transitioned to a Branch Ambassador, where he served for two years. His experience at Capital One included responsibilities related to customer service and branch operations, enhancing his skills in client interaction and banking procedures.
Sales and Customer Support Background
Shane Richardson has a solid background in sales and customer support. He worked at Verizon Wireless as an Inside Sales Representative for three months in 2014 and served as a Credit Order & Operations/Customer Support Lead from 2011 to 2014. His roles involved managing customer inquiries and facilitating sales processes, which helped him develop strong communication and problem-solving skills.
Education and Qualifications
Shane Richardson completed his high school education at Briggs High School from 1999 to 2003. He furthered his education at Columbus State Community College, where he earned an Associate's Degree from 2003 to 2011. His educational background provides a foundation for his career in the banking and financial services industry.
Early Career in Collections
Shane Richardson began his professional career in the collections field. He worked as a Collections Representative at NCO Financial Systems from 2009 to 2010 and later at Weltman, Weinberg & Reis Co., LPA from 2010 to 2011. These roles involved managing accounts and recovering debts, equipping him with skills relevant to financial management and customer relations.