Shankar Kutty
About Shankar Kutty
Shankar Kutty serves as the Executive Director at JPMorgan Chase & Co., where he leads product management for Consumer and Community Banking Operations in India and the Philippines. With over 20 years of experience at Chase, he has held various roles, including Director of the Program Management Office and Project Manager, and possesses expertise in Big Data Analytics and process improvement.
Work at Chase
Shankar Kutty has held multiple positions at Chase over a span of nearly two decades. He began his career at Chase as a Financial Advisor in 2004 and has continued in this role for 20 years. He served as a Project Manager from 2009 to 2012, followed by a position as Team Manager from 2007 to 2009. He then advanced to Division Leader from 2012 to 2016. Most recently, he worked as Director of the Program Management Office from 2016 to 2022. Currently, he holds the title of Executive Director, a position he has occupied since 2021.
Current Role at JPMorgan Chase & Co.
Shankar Kutty is currently the Head of Product Management at JPMorgan Chase & Co., a position he has held since 2022. In this role, he leads product management for Consumer and Community Banking (CCB) Operations across corporate centers in India and the Philippines. His responsibilities include overseeing product development and management, ensuring alignment with business objectives, and driving operational efficiency.
Education and Expertise
Shankar Kutty studied at the Narsee Monjee Institute of Management Studies, where he earned a Post Graduate Diploma in Management (PGDM) with a focus on Business, Management, Marketing, and Related Support Services from 2007 to 2009. He also holds a Bachelor of Commerce (B.Com.) degree from PDLC College, completed from 2000 to 2004. Additionally, he possesses a Six Sigma Black Belt certification, indicating his expertise in process improvement and quality management, and has a strong background in Big Data Analytics.
Skills and Leadership
Shankar Kutty has demonstrated skills in coaching and mentoring, suggesting a commitment to developing team members and enhancing their capabilities. His expertise extends to managing contact centers, which are essential for customer service operations in the financial industry. His leadership experience encompasses overseeing teams and projects, contributing to operational success within the financial services sector.